Dr. Deming on Variation with John Willis

Adam and John Willis discuss the importance of common and special cause variation and the missing link in teaching lean theory.

The third of a three part conversation on Dr. Deming with John Willis.

John Willis is a coauthor of the DevOps Handbook and host of the Profound podcast dedicated to discussing Dr. Deming.

Adam and John dial in on one of the core tenants of the System of Profound knowledge: understanding variation. They discuss special and common cause variation and how to deal with each. Also, why is that most people have not heard of Deming when he's such an impact on lean theory.

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